                  Germany  |  | | Client | One of the world’s largest healthcare service providers | Industry
| Healthcare
| | Project Description | Providing translation and conversion of translated information to bitmaps for embedding in medical devices used to capture information on clinical trials from patients. Provision of focused tele-interpreter services for customer care world-wide | SGO benefits
| The engagement resulted in seamless capture of information across 100+ languages from the devices leading to enhanced offerings by the client to their principals in pharma. Patients in any part of the world could communicate symptomatic responses to the medication under trial in a language of their choice using the device. They could also rely on customer care support in many languages on the usage of the device
| Edge provided by the Anantara Ecosystem
| The operation of the tele-interpreter service was handled by a Delivery Partner with specialist capabilities in real-time translation across multiple languages
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 USA  |  | | Client | A leading provider of healthcare management services
| | Industry | Healthcare | | Project Description | Provided the client with consulting and evaluation services for best practices from Carnegie Mellon University’s prestigious eSCM-SP (e-Sourcing Capability Model for Service Providers). The client became the first outsourcing Information Services provider in the United States to have acquired eSCM Level 2 certification. The client also became the first healthcare Information Services provider in the world to have achieved this distinction | | SGO benefits | The engagement led to opportunities for reducing operating costs, improving service quality, and increasing business efficiency and consistency through the designed best practices |  |
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India | | | Client | A leading logistics solutions provider, part of one of India's largest corporate houses
| | Industry | Logistics
| | Project Description | Anantara was engaged to work with the CEO on articulating and implementing an IT strategy that would keep pace with the business requirements, and also introduce state-of-the-art technology to the company
| | SGO benefits | The Business Solution provides a platform for the company to increase its revenues very ambitiously according to a predetermined business plan
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Austria | | | Client | A software development company in the field of digital media solutions
| | Industry | Convergence | | Project Description | Anantara was engaged to help the client define and manage transition from a project-based organization to a product-based organization: - Defining the Key Result Areas for each function/process, based on the client's long-term vision
- Determining the appropriate roles and responsibilities for the product development, quality assurance and professional services organizations
- Helping develop a Product Development Plan for the medium term, across Java, C / C++, and .NET technologies
| | SGO benefits | The Business Solution is a platform for revenue enhancement as well as for structured product management
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Hong Kong | | | Client | A trading conglomerate
| | Industry | Trading
| | Project Description | The client procures goods from multiple manufacturing locations across Asia. Anantara was engaged to help address challenges relating to product verification, quality inspection, and customer approval, which were resulting in late shipments, inventory pile-up and delayed collections. Anantara was involved in: - Redesign of their quality management processes
- Design and implementation of a web-based quality management IT system to enable faster and more accurate processing of product and quality related information
| | SGO benefits | The Business Solution helped improve productivity and reduce cycle time in their order fulfillment process. Anantara’s intervention also resulted in faster collections and lower inventory carrying costs. The bi-lingual (Chinese and English) IT system allows inputs in either language, thereby easing communication between the client personnel as also with customers | | Edge provided by the Anantara Ecosystem | Using a China-based Partner to develop part of the bi-lingual application helped address language issues and reduce the time to deployment
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Sri Lanka | | | Client | A large apparel manufacturer
| | Industry | Manufacturing
| | Project Description | The engagement was to craft a roadmap for harmonizing the client’s processes across marketing, operations and supply chain activities, leading to the creation of a shared services unit to cater to common requirements across the organization | | SGO benefits | The study identified opportunities for enhancing operational efficiency, reducing costs and streamlining process flows. The roadmap, once implemented, will result in a leaner and more responsive organization, with significant cost savings from increased productivity and better inventory management | | Edge provided by the Anantara Ecosystem | The design of the shared services unit was handled by an ecosystem Partner specializing in BPO consulting
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India | | | Client | A leading freight forwarding company
| | Industry | Logistics
| | Project Description | Anantara led an effort to create and market an ERP application tailored to the logistics industry. Anantara managed the product development program and provided functional inputs.
| | SGO benefits | Anantara has engaged on a Value-based Pricing model: revenue from sales and implementation of this product will be shared between the client and Anantara
| | Edge provided by the Anantara Ecosystem | Three challenging areas - design, user interfaces and application testing - required unique skills and were handled by separate specialist ecosystem Partners, thereby ensuring robustness in each area
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India | | | Client | A large German MNC
| | Industry | Engineering, IT services
| | Project Description | Design and development of sourcing, recruitment, on-boarding, induction, training & development and performance appraisal systems and processes. Also reengineering of resource deployment and application management processes using a Six Sigma-based approach | | SGO benefits | Significant reduction in sourcing and ramp-up time of new recruits. The shift from ad-hoc way of work to systematic processes with detailed task-level instructions led to vastly improved resource utilization
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USA | | | Client | A global financial services organization | | Industry | BFSI (Banking Financial Services and Insurance) | | Project Description | Anantara helped craft the CRM strategy and roadmap to support their future business plans across the globe | | SGO benefits | The benefits to the client are: - Revenue enhancement: ability to identify opportunities for cross-selling products and services across business units
- A unified view of client relationships across various business units and geographies
- Improved data integrity due to rationalized client data
- High quality metrics and business analysis to aid executive decision making
| | Edge provided by the Anantara Ecosystem | Delivery Partner expertise in multiple CRM tools was utilized to enhance the analysis and validate the roadmap | |
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Customers and Projects 