Anantara Solutions Private Limited
Sunday, 25 June 2017
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Peg@Desk

Anantara Solutions offers Peg@Desk, a fully flexible managed support service for PEGA applications for customers across USA and Europe. This service guarantees over 40% savings in costs and over 20% better service levels over existing internal support operations.

  • Whatever the size of the support team required, whatever hours, whatever complexity, Peg@Desk has the solution for you
  • Its team of highly experienced Pega professionals will be dedicated to take over end to end support with guaranteed service levels
  • The service is offered 24X7 from either client premises or our secure, fully equipped premises as the need maybe
  • Its FlexiCapacity model and FlexiSLA model ensures you get higher returns on your investment with a flexible approach towards capacity and service levels
  • Peg@Desk offers a three tiered support structure with a 4 tier service level model
  • Anantara uses its Flexi Approach methodology to work out the adequate service levels for each engagement
  • Strong client references
  • Some of the engagements:
    • A large European bank
    • A leading airport operator
    • A leading telecom major in Germany
    • A leading USA Financial BPO firm : Upgrade and Roll out
    • A large German telecommunication company
 
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